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How to Have a Difficult Conversation

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How to Have a Difficult Conversation - Free Course

(4.2) Read 2 reviews
£0.00 +VAT
Add-ons:
  •  Free course.
  •  Mobile friendly learning material.
  •  Instant access to PDF Certificate of Completion.
  •  Curated by our expert team.
  •  Develop your skills fast and free.

Overview

No one loves having difficult conversations at work—but most of us have had to do it. Because it’s so common, knowing how to navigate a sensitive discussion effectively is essential.

Whether you need to confront a co-worker, give an employee bad news, or discuss a delicate issue with your boss, this free communications course will help you to know how to have a difficult conversation.

Free Course Information

This is a free course that anybody can complete. The free courses available on our website were not designed or developed by Commodious, but each course has been carefully selected by our team of experts to make sure they include useful information. Whilst they carry no external accreditation and no CPD points are awarded for their completion, we hope you will find them useful for your personal development.

How to Have a Difficult Conversation - Course Information

In this free difficult conversations training, you will learn a four-step process to help you have that difficult conversation.

You’ll also learn what to do before, during, and after your discussion to confidently engage your teammates, reach a place of mutual understanding, and overcome issues in the workplace.

The course contains one module and will take an average of 20 minutes to complete. There is no final assessment and learner comprehension is not graded.

On finishing the course, you will have instant access to a PDF Certificate of Completion as evidence that you have successfully attended and completed the training material. 

Accreditation and Certification

Certificate of Completion

Successful candidates will receive a Certificate of Completion.

The Certificate of Completion is proof of attendance to show that the training material has been completed.

There are no assessments associated with the range of free courses, and as such the Certificate of Completion carries no proof of ability or understanding.

How to Have a Difficult Conversation - Free Course - System requirements

Our courses are compatible with the latest versions of all modern desktop web browsers, including Google Chrome, Mozilla Firefox, Microsoft Edge and Safari. On mobile devices, they are compatible with the latest version of Safari or Google Chrome running on iOS 12/Android 6.0 or later.

You can check your current web browser, and whether it is the latest version, by visiting whatismybrowser.com.

For the best experience, we recommend using Google Chrome version 90 or later. We do not recommend using Internet Explorer to access our courses as this can cause compatibility issues and lead to a poor experience.

Bulk Purchases

After a successful purchase you will be automatically taken to our registration process. Here you create your learner(s) and assign the course(s) to them so that they can start training immediately. If you do not know all the learner details - no problem, you can return later and create the learners when it suits you.

The system automatically creates an admin group of your learners, this means you can access your learner accounts to obtain certificates or schedule reports on the progress of your group, useful for Health & Safety audits or Registration to organisations such as CHAS, SMAS, SafeContractor, ConstructionLine etc or site access when certificates are required.

If this all sounds too complicated feel free to contact us, we are more than happy to enrol you or your colleagues on your behalf.

How to Have a Difficult Conversation
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