FAQ

Click on the questions below to reveal the answers. Please contact us if your question is not listed below.

Yes we do and it is FREE!

Our LMS system is provided FREE OF CHARGE regardless of the number of courses you purchase or the number of users.

Features and benefits

    1. Designed with compliance auditing in mind so you can quickly prove that you have made best efforts to fully train all your personnel. Learners are automatically added to an administration group simplifying reporting and audits.
    2. Group managers do not have to be learners.
    3. Monitor learner progress.
    4. Group managers automatically sent learner certificates.
    5. Managers can manage multiple groups.

YES! Bespoke bundles can be created to suit your requirements. You can swap out any course on our bundle deals during the checkout process.

IMPORTANT NOTES:

  1. Each bundle can only be allocated to one learner.
  2. It is not possible to share bundled courses between multiple learners.
  3. The bundle deal offer excludes IOSH courses.

Group managers can access the reports section via their dashboard:

  1. When looking at My Learners click filters and select the filters that you would like to view
  2. To download the report click Actions - Download. The report can be downloaded as an excel (csv) or pdf file.

YES! Group managers can access the users certificates:

    1. Click My Learners.
    2. Select a learner and expand the box by clicking the + sign next to the learner's name.
    3. All completed certificates will be shown.
    4. Click the certificate to download.

All of our courses are designed to satisfy training requirements of organisations such as the HSE, CHAS, SafeContractor, ConstructionLine, Exor and other SSIP registrations.

The courses are accredited by one of the following: IOSH, ConCEST, IATP, IIRSM and RoSPA.

A downloadable certificate, displaying the accreditation body's logo is automatically provided on successful completion of the course assessment.

In addition Commodious is registered to the International Quality Assurance Standard ISO 9001. Which means that all of our courses and services are covered by this quality standard.

On successful completion of the course you can review the questions and answers.

In addition, at any time a group manager can request a transcript of the results of one of their learners or their own test results.

Click the Online Courses and Bundle Deals links in the top menu to view all currently available courses and bundle deals.

An Add To Cart link is available on each course and bundle page. Once you have selected all required courses, click the Checkout button. You can pay by debit/credit card or via PayPal.

Feel free contact us if you would like assistance with the enrolment process.

When going through the purchasing process you will be asked to login or register, once you have logged in or registered you can then purchase the course.

Once purchased you will see a box on the receipt page that says ‘what next’.

  1. Click assign a course to someone.
  2. Add learner.
  3. Once the learner is created, click assign next to your learners name.

Learners should login using the username and password that you have created for them.

When creating a learner you can ‘add to group’ here you can type a group name either existing or new and it will create the new group.

Follow the instructions in the video:

  1. Log in to your Commodious account.
  2. Click on "My Learners."
  3. Add learners if you need to.
  4. Click on "Assign" on the right hand side of the learner you want to assign the course to.
  5. Select the course you want to assign and click "Assign."

Follow the instructions in the video:

  1. Log in to your Commodious account using the details you were given.
  2. Click on "My Courses."
  3. Click "Start" and then confirm the name on the certificate by clicking "Start" again.
  4. The course will launch in your browser.

Follow the instructions in the video:

  1. Log in to your Commodious account.
  2. Click on "My Courses."
  3. Click "Start" on the course you want to start and then confirm by clicking "Assign & Start."
  4. The course will launch in your browser.

Our course certificates have no expiry date because there is no formally recognised period of validity for any health and safety training. The HSE recommends refresher training is carried out whenever it is felt necessary.

We would recommend refreshing knowledge as and when legislation or guidance changes applicable to these regulations.

Our courses are compatible with the latest versions of all modern desktop web browsers, including Google Chrome, Mozilla Firefox, Microsoft Edge and Safari.

On mobile devices, they are compatible with the latest version of Safari or Google Chrome running on iOS 12/Android 6.0 or later. You must use one of these browsers, or your course/exam may not display correctly.

You must also ensure that your browser and device do not have dark mode enabled, as dark mode settings can alter the display making the course material unreadable.

You can check your current web browser, and whether it is the latest version, by visiting whatismybrowser.com.

For the best experience, we recommend using Google Chrome version 90 or later. We do not recommend using Internet Explorer to access our courses as this can cause compatibility issues and lead to a poor experience.